When crafting message templates, ensure all the information is clearly communicated to the guest. Guests will have common questions, such as how to enter a listing or what is the Wi-Fi information. While the benefit of automated messages and templates is that it saves time for hosts, they can also help ensure a smooth guest experience.

Inform Airbnb Guests of Specific Home Features and Processes For example in our optional guest messages, we will have a message template about hot tubs, in case your this may apply to your listing. If you have anything specific that you need to inform a guest of, consider creating an automated message for that purpose. Each listing will have unique features that a host may want to inform the guest of. Rather than typing each individual message, having a standard template sent at a specific time will help save the host time. The first priority of having guest messaging templates are to free up time for the Airbnb host. Below are reasons why hosts want to utilize automated messages to help improve their rental business. These prompt responses help build a good impression with the guest which can then potentially lead to a 5-star rating. Purpose of Guest Messaging TemplatesĪutomating Airbnb messaging helps hosts provide an excellent communication strategy with their guests. The templates guide the guest through the booking, check-in, and check-out process. Each template should be crafted to address a specific need of the guest reservation process. Utilizing guest messaging templates streamlines the communication process between a host and guest. Wedding Thank You Wording for Unattended Guests

Airbnb guest guidebook template